Timing

• Orders are usually processed and shipped within 24 hours. We process and ship orders Monday-Friday, excluding holidays.

Domestic Shipping Only

• Please be aware we do not ship outside of the United States.

How We Ship

• Captmacks.com ships via Federal Express (FedEx), UPS and USPS.
• Customers can specify other carriers however, there may be additional charges if the alternate carrier imposes a higher rate. Please contact us if you wish to use a carrier other than FedEx.
• Parcels that exceed FedEx weight or size restrictions may also be subject to some additional fees.

Expedited Shipping

• Captmacks.com also offers expedited shipping upon request. The customer will be responsible for overnight or next day shipping fees.
• Please call 1.888.989.8052 or call Mack at 770-235-8135 or Lynne at 404-403-4032 to arrange for expedited shipping or rate quotes.

Return Exceptions

• Merchandise must be returned in the original packaging. Any product(s) that have been used or altered will not be accepted for return or exchange.
• Please see our Return Policy.